Privacy Policy
1. Introduction
This Privacy Policy describes how Flight Medical Innovation Ltd. (“Flight Medical,” “we,” “our,” or “us”) collects, uses, stores, and protects your personal data when you visit our website www.flight-medical.com, contact us, or interact with our services.
We are committed to complying with the EU General Data Protection Regulation (GDPR) and applicable data protection laws.
2. Data Controller
Flight Medical Innovation Ltd.
7 Hatnufa St.
Petach-Tikva
Israel
Email: info@flight-medical.com
3. What Personal Data We Collect
We collect the following categories of personal data:
| Category | Examples |
| Identification Data | Name, job title, company |
| Contact Data | Email address, phone number |
| Technical Data | IP address, browser type, and operating system |
| Usage Data | Pages visited, interaction with site content |
| Communication Data | Messages you send via contact forms or email |
4. Legal Basis for Processing
We process your data on the following legal grounds under Article 6(1) of the GDPR:
| Legal Basis | Description |
| Consent (Art. 6(1)(a)) | When you give explicit consent (e.g. for newsletters or cookies) |
| Contractual Necessity (Art. 6(1)(b)) | When processing is necessary to respond to your request or inquiry |
| Legal Obligation (Art. 6(1)(c)) | To comply with EU or national laws |
| Legitimate Interests (Art. 6(1)(f)) | To improve our website, ensure cybersecurity, and market our products |
5. Purpose of Processing
Your data is processed for the following purposes:
- To respond to inquiries or contact requests
- To provide product and service information
- To send regulatory and marketing updates (with consent)
- To analyze and improve website performance
- To maintain security and prevent misuse
6. Data Retention
| Data Type | Retention Period |
| Contact Form Submissions | 12 months |
| Technical and Usage Data | 26 months (Google Analytics default) |
| Email Communications | 5 years (or longer if legally required) |
7. Data Sharing and Transfers
We may share your personal data with:
- IT and hosting service providers
- Email communication tools
- Legal and regulatory bodies, if required
International Transfers:
Some of our providers may be located outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses (SCCs)
- Adequacy Decisions by the European Commission
8. Your Rights Under GDPR
You have the following rights:
| Right | Description |
| Access | Request a copy of your personal data |
| Rectification | Correct inaccurate or incomplete data |
| Erasure | Request the deletion of your data |
| Restriction | Limit how we use your data |
| Data Portability | Receive your data in machine-readable format |
| Objection | Object to data processing (e.g. direct marketing) |
| Withdraw Consent | At any time, without affecting prior lawful processing |
To exercise your rights, contact us at: info@flight-medical.com.
You also have the right to complain to your local data protection authority.
9. Cookies and Tracking Technologies
We use cookies to:
- Analyze website traffic
- Improve user experience
- Customize content
We will request your consent before placing non-essential cookies.
A detailed Cookie Policy is available at https://www.flight-medical.com/cookie-policy-eu/.
10. Security Measures
We implement technical and organizational measures to protect your data, including:
- HTTPS encryption
- Role-based access control
- Firewalls and intrusion detection
- Regular data backups
11. Updates to this Policy
This Privacy Policy may be updated from time to time to reflect legal or operational changes. Updates will be posted on this page with the revised effective date.
12. Contact
If you have any questions or wish to exercise your rights, please contact:
Data Protection Officer: Shimrit Weinberg
Email: info@flight-medical.com